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VMS Data Policies & Proceedures VMS Data Policies & Proceedures

 

 

Policies And Procedures

Change Order Policy

Once VMS Data LLC has completed your contracted build, some changes may need to be made to help reflect the customer's idea of the project. All change orders must be made in writing. All change orders must be submitted to support@vmsdata.com : Subject (Your Company Name: Change Order​). All change orders that are submitted to support@vmsdata.com will be received within 24 hours and responded to Monday through Friday, Weekends do not apply. Once a change order has been received a confirmation will be emailed back. Change orders have 5 business days to be completed. Once VMS Data LLC completes a contracted project then all change orders have 7 business days to be submitted to support@vmsdata.com to be completed. If change orders are submitted after 7 business days, then a charge of 98/hour will be applied until the change order is finished. A minimum of 1 hour will be charged for all change orders submitted after 7 business days. Once VMS Data LLC finishes a contracted project and no change orders have been submitted within 7 business days the project will go live for public view.

Return Item Policy

Once VMS Data LLC is contracted to build a new project, all cancellations must be in writing within 72 hours of the start of the project date. All cancellations of projects that are not submitted in writing are null and void. All cancellations of projects that are not submitted in writing within 72 hours of the start of the project date are null and void. All cancellations of projects must be emailed to support@vmsdata.com, and/or mailed to 10000 N 31st Ave #C206, Phoenix AZ, 85051. If the cancellation was mailed, then the cancellation will be effective on the day of mailed transit. VMS Data LLC requires 24 hour notice for all cancellations, so all design departments can immediately stop all development. Once VMS Data LLC is contracted to build a new project a deposit or the whole amount will be taken, if the project is cancelled after 72 hours of the start of the build then the deposit is nonrefundable. Once VMS Data LLC is contracted to build a project and it goes past 72 hours without cancellation then all sales are final. All final charges for contracted projects will be charged 24 hours after completing the build on the project. Once VMS Data LLC has finished the project there will be no refunds issued for said project.

Arbitration Policy

Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction of Maricopa County Arizona. By signing this contract I am agreeing to the conditions that have been set by VMS Data LLC and agree to pay the contracted price as stated.

Google Listing Procedures

VMS Data LLC contacts businesses that have inadequate, incomplete,or non existing Google Listings, in hope to solicit the corrections of said Google Listing. Once a VMS Data LLC representative contacts the business owner or management on the phone, VMS Data LLC representatives will start to analyze the Google Listing and find the the problem and collect the corrected information to complete the listing to Google’s standard and give the listing the best performance possible. After all Necessary content is collected to updated the listing, VMS Data LLC creates the listing and generating a postcard to verify the address that was giving for the place of business. VMS Data LLC also provides an electronic document that explains the services again and all of the policies and procedures that VMS Data LLC is committed to meet. Once you become a new client to VMS Data LLC you will receive emails updating you on the progress of your case and reminders to call VMS Data LLC to give the engineering team the pin number that was mailed to you in a postcard. After the listings address is verified the listing is 100% complete and VMS Data LLC representatives will attempt to set up a walkthrough of the listing and how the listing works. Once the listing is verified the work is complete and it's up to the client to remain in contact about changes to their business. VMS Data LLC makes the mandatory updates that Google implements to all customers that allow VMS Data LLC to have management access to the listing. Purchasing a VMS Data LLC Google listings does Not Guarantee Front Page Placement!

Website Procedures

VMS Data LLC solicits the design and build of websites to increase visibility of the clients products or services offered. VMS Data LLC engineer will analyze the markets competition for the industry your business markets products or services to. VMS Data LLC provides knowledge on how Google ranks websites and what your business visibility is to the consumers in your market. VMS Data LLC engineers will explain how much more information needs to be released so the business can obtain a more visible presence on Google Search. Once an engineer analyzes your market and explains the competition level they will advise on the best website package to obtain the results wanted by the business. Once the client has chosen the right plan that fits their business needs, VMS Data LLC will email an electronic document of all the services chosen and the commitment that both parties agree to. Once the document is signed VMS Data LLC will charge the website cost or deposit of the website depending on each case. VMS Data LLC will completely build the website and give a screenshare presentation of the website. At this time the client makes the change orders and submits them to VMS Data LLC @ Support@vmsdata.com. After all changes are made VMS Data LLC will mail a DVD through FedEX to provide the client with their paid for website with all the changes made to it. VMS Data LLC also will attempt to places the website live under the client's domain, VMS Data LLC is not required to place the new website live under the client's domain name due to the lack of login credentials to the existing domain(s). Once the DVD has been mailed VMS Data LLC has completed their obligation 100% to the website sale. Purchasing a VMS Data LLC websites does Not Guarantee Front Page Placement!

SEO Procedures

SEO (search engine optimization) can be started at any point with VMS Data LLC. VMS Data LLC has proven tactics that has increased visibility to businesses on Google Search. VMS Data LLC has two approaches to SEO, #1 being on page optimization and #2 being off page optimization. On page optimization is the release of new content or information directly on your website. Off page optimization is the release of new content or information on Social Media platform like Facebook and Twitter. SEO services do not need to be purchased with any other service all though it is recommended to achieve better visibility. All SEO Service are month to month and require no contracts. VMS Data LLC SEO services release information multiple times a month, the amount of times depends on the plan purchased. Once VMS Data LLC creates the content for the month, an engineer postpones the release of information throughout the month depending on the plan that was purchased. Once VMS Data LLC creates the new content and information, VMS Data LLC has completed its obligation 100% for this month. SEO Services can be cancelled but not refunded because all the work has been completed. Purchasing a VMS Data LLC SEO Services does Not Guarantee Front Page Placement!

 

 

Search Engine Optimization

 

 

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